// UX/UI Design
Merging three sales intranets into one
Merging three fragmented sales intranets into a single platform, built and tested with field teams.
An information architecture co-built with users, which reached an excellent usability rating in testing.
In short
“Before, you just called a colleague, there was always someone who knew. Now, there's nobody left who knows anything.”, branch manager
For sales teams in branches, finding a piece of information had become a real obstacle course. Three different intranets, duplicate content, search engines that worked one time out of two: everyone juggled between sites, or ended up asking around.
For eight months, we worked with these teams to bring the three sites together into a single platform. Users took part in every step: scoping workshops, card sorting to build the information architecture, then tests on the mock-ups.
- 3 → 1
Three intranets brought together into a single platform.
- 3
Scoping workshops to set the goals with the teams.
- 7
Field users tested the mock-ups.
What I did
- Exploratory interviews with field teams
- Facilitating 3 scoping workshops
- Co-designing the information architecture: card sorting and ideation
- Wireframes and iterations
- User testing with 7 people
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